Dr. Marthe A. Gabey, MD at 333 Hoosick Street, Troy, New York.

So sorry Dr. Gabey,
Just had a very unpleasant experience with the office manager Angela. During a phone call about a past due bill (I called to follow up the insurance payment) I got a very rude response/lecture. The women sounded very angry and defensive. She would not let me speak. She kept talking over me and was constantly interrupting. Nothing was achieved and I “kinda" lost interest in calling back again.
I am a health care professional myself and it is shocking to me to get someone impolite and unprofessional on the phone like that No service industry should accept nor tolerate this kind of behavior. She made me feel awful thus this response. If this is the culture of the entire office I recommend looking for another provider. You will not get a “Nordstrom” treatment there.